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Windows Server 2012 : Managing and Troubleshooting Hardware (part 5) - Viewing driver Information

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Viewing driver Information

To view detailed information about a device, press and hold or right-click the device and select Properties or simply double-tap or double-click the related entry in Device Manager. This opens the device’s Properties dialog box, as shown in Figure 6. Most devices have at least two tabs, either General and Properties or General and Driver.

Use the device’s Properties dialog box to obtain essential information about a device, including whether it is functioning properly.
Figure 6. Use the device’s Properties dialog box to obtain essential information about a device, including whether it is functioning properly.

The most important information in the General tab is the device status. If the device is working properly, this is specifically stated. Otherwise, the error status of the device is shown. If the device is disabled, you have an option to enable the device instead (as shown in Figure 7).

Disabled devices are listed with an error status because they aren’t functioning; you can enable them by tapping or clicking Enable Device.
Figure 7. Disabled devices are listed with an error status because they aren’t functioning; you can enable them by tapping or clicking Enable Device.

You can temporarily disable a device by selecting Disable on the Driver tab. If you later want to enable the device, tap or click the Enable Device button on the General tab and then, when the Troubleshooting Wizard starts, tap or click Next and then tap or click Finish.

The Driver tab, shown in Figure 8, provides basic information about the driver provider, creation date, version, and digital signature. You should be wary of any drivers that list the provider as Unknown as well as drivers that are listed as Not Digitally Signed. Drivers signed by Microsoft are listed as being signed by Microsoft Windows or Microsoft Windows Hardware Compatibility Publisher.

Use the Driver tab to determine the driver provider, creation date, version, and digital signature.
Figure 8. Use the Driver tab to determine the driver provider, creation date, version, and digital signature.

You can view additional information about the driver by tapping or clicking Driver Details. If no driver files are required or none have been loaded for the device, you’ll see a message stating this. Otherwise, you’ll see the names and locations of all associated files, including an icon that indicates the signing status of each individual file. Selecting a file in this list displays details for that file in the lower section of the dialog box, as shown in Figure 9.

The Driver File Details dialog box displays information on the driver file locations, the provider, and the file versions.
Figure 9. The Driver File Details dialog box displays information on the driver file locations, the provider, and the file versions.
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