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Using Non-Windows Systems to Access Exchange Server 2010 : Remote Desktop Connection Client for Mac

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2/19/2011 5:19:51 PM
The Remote Desktop Connection Client for Mac, shown in Figure 1, can be considered and planned in the same manner as its Windows counterpart. When the prerequisites are met, administrators can use the Remote Desktop Connection Client to provide full Windows and application functionality to Mac users requiring Exchange Server services and more.
Figure 1. Remote Desktop Client for the Macintosh.

Through Terminal Services technology, Mac users are able to fully access the Windows client and Outlook application with all the features and functionality of Windows-based users, including network shares and printers.

Compatibility, Features, and Functionality

Because this Remote Desktop Connection for Mac uses Windows Terminal Services, the only compatibility concern to be considered is the actual connection manager. All applications, when being run, are executed remotely and do not require additional compatibility between Windows-based applications, such as Outlook and the Mac client.

The Remote Desktop Connection manager is compatible with the Mac OS X 10.4.9 (Tiger) or later. If required on an earlier version of the Mac client, upgrade the Mac operating system to meet the operating system requirements (or consider searching the Internet and downloading and installing an older v1.x version of the Remote Desktop Connection Client for the Mac). Also ensure that the Mac client hardware meets the minimum hardware requirements for installing the Remote Desktop Connection for Mac, as shown in Table 1.

Table 1. Remote Desktop Hardware Requirements
ProcessorMemoryHard Disk Space
Intel or PowerPC G4 or G5 (500MHz or faster)128MB3MB for installation 1.1MB after installation

One of the biggest benefits to the Remote Desktop Connection client for the Mac is its integration with Windows and Mac clients. Because of this compatibility, Mac users are able to leverage the functionality and features of Microsoft Outlook when accessing Exchange Server information and also leverage some of the following enhanced features when integrating Mac clients into a Windows Terminal Services environment:

  • Access to Windows— The Remote Desktop Connection for Mac provides full access for Mac users into the Windows environment. This connection can be configured to the Windows desktop or restricted to an application such as Outlook.

  • Printing— Through the Terminal Services connection, Mac users can access network printing and print information from applications to a networked Windows printer. To further enhance this feature, Mac users can print Windows information to the local Mac printer.

  • Access to data— Through the copy feature, Mac users are fully enabled to copy and paste data between the Mac client and the Windows Terminal Services session.

Before beginning any installation of the Remote Desktop Connection for Mac, Microsoft Windows Terminal Services and remote access must be enabled for supporting a remote connection with one or more of the following Microsoft Windows operating systems:

  • Windows XP, Vista, or Windows 7— Supported only through the Remote Desktop Connection feature of Windows XP, Vista, or Windows 7, this method is limited to one concurrent connection.

  • Windows 2003, 2008, or 2008 R2— Supported in all versions of Windows Server 2003, 2008, and 2008 R2, Terminal Services (or now called Remote Desktop Services in Windows 2008 R2) can be enabled to support remote access for multiple, simultaneous connections.

  • Windows 2000— Included in Windows 2000 Enterprise, Standard, and Datacenter Editions, the Terminal Service Application mode component must be enabled and will support multiple, simultaneous connections.

Tip

When using Terminal Services for multiple client connections from Mac and Windows users, performance is dependent on the total amount of simultaneous connections and the total amount of available hardware resources installed in the server.


Installing the Remote Desktop Connection Client

To install and configure the Remote Desktop Connection for Mac, let’s begin with a simple scenario of creating a one-to-one connection. In this scenario, you configure a Windows desktop and a Mac client to provide remote desktop connectivity to Microsoft Outlook.

Preferably, you should have a Windows Terminal Services or Remote Desktop Services server available to run remote guest RDC client connections. This provides a one-server-to-many client connection for remote access.

Alternatively, for a single guest session from a Mac to a Windows client system, enable the Remote Desktop feature of the Windows desktop client by following these steps:

1.
From the Windows desktop, select Start, My Computer and open the Properties page by right-clicking the Remote Desktop icon and selecting Properties.

2.
Select the Remote tab and check the Allow Users to Connect Remotely to This Computer check box.

3.
Next, assign the account that may access the desktop remotely by clicking the Select the Remote Users button. Assign or create an account for the Mac users to authenticate with when accessing the Windows client system remotely.

After the remote desktop configuration is complete and the client permissions to access Windows remotely have been configured, begin the installation of the Remote Desktop Connection for Mac by ensuring that the Mac client can communicate via TCP/IP on the network. Follow these steps to configure TCP/IP on the Mac client:

1.
From the Apple menu, select Control, TCP/IP properties.

2.
In the TCP/IP dialog box, configure the TCP/IP properties. In this scenario, configure the TCP/IP properties using a Static setting. Select the Connect Via option and select Ethernet.

3.
From the Configure tab, select Manual.

4.
Enter the TCP/IP properties for the client and the DNS address being used on your network.

5.
Close the TCP/IP properties and reboot the Mac system.

To install the Remote Desktop Connection for Mac, download the installation file from Microsoft and place the file on the local Mac client where it will be installed.

To install the client, complete the following steps:

1.
Expand the downloaded installation file by double-clicking it.

2.
Go to the Mac desktop and open the Remote Desktop Connection volume. Copy the Remote Desktop Connection folder into the local disk of the Mac client.

3.
Remove the Remote Desktop Connection volume and the original installation file by placing them in the Desktop Trashcan.

4.
Launch the Remote Desktop Connection from the Remote Desktop Folder, and enter the name of the system to which you are connecting. Click Connect to establish the remote connection.

5.
When prompted, enter the name and password of the account you configured to allow remote access to this desktop system.

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