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SharePoint 2010 : Creating and Managing Workflows - Monitoring Workflows

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6/23/2011 5:22:07 PM
After a workflow has been started, you can check the general workflow status in the associated list or document library. You also can check the workflow reports, which contain the details on the start time and duration of the workflows. You can troubleshoot the errors that occur during workflow execution. Let us explore here how you can monitor the workflows in detail.

1. Workflow Status

You can check the workflow status of list or library workflows and site workflows using the following procedures.

1.1. Workflow Status for List or Library Workflows

Use these steps to check detailed workflow status for items in a list or library.

  1. Browse to the list or document library that contains the workflow for which you want to check the status.

  2. In the row of the item for which you want to check the status, click the link in the workflow status column.

  3. On the Workflow Status page (Figure 1), view the following information about the workflow.

    • Name of the person who initiated the workflow

    • Date and time the workflow was started

    • Date and time the workflow was last run or resumed

    • Name and link to the document or item involved in the workflow

    • Current status of the workflow

    • Visio diagram type visualization of the workflow, if it is a SharePoint Designer workflow and workflow visualization was published with the workflow

    • List of tasks assigned to workflow participants

    • Lists of all events that have occurred in the history of this instance of the workflow thus far (for example, workflow initiation, task creation, task completion)

    • Links to modify, cancel, and terminate the workflow that may appear, depending on the type of workflow you are viewing

Figure 1. List Workflow Status with workflow visualization


1.2. Workflow Status for Site Workflows

Use these steps to check detailed workflow status for site workflows:

  1. Browse to the site for which you want to check workflow status.

  2. On the Site Actions menu, click Site Settings and then click Workflows.

  3. On the Workflows Settings page (Figure 2), perform one of the following procedures.

    • To view the status of workflows that are running, click the name of the workflow in the My Running Workflows section.

    • To view the status of workflows that have completed, click the name of the workflow in the My Completed Workflows section.

    Figure 2. Site Workflows Settings page

  4. On the Workflow Status page (Figure 3), view the following information about the workflow.

    • Name of the person who initiated the workflow

    • Date and time the workflow was started

    • Date and time the workflow was last run or resumed

    • Current status of the workflow

    • List of tasks assigned to workflow participants

    • List of all events that have occurred in the history of this instance of the workflow thus far (for example, workflow initiation, task creation, task completion) in the Workflow History section

Figure 3. Site Workflow status with Workflow History List


2. Workflow Reports

SharePoint 2010 provides individual and aggregate workflow reports to enable you to assess the efficiency of your workflows and related business processes. You can use these reports to locate problems with processes or to determine whether a group or individual is meeting performance targets for a particular business process.

There are two types of workflow reports that you can use. The first one is a workflow usage page at site collection level, which will display all workflows available within your site, the number of workflows that are active, and number of times each workflow has been associated. SharePoint 2010 also provides a detailed activity level report that is made available through a Microsoft Excel report. There are two Excel reports: an Activity Duration report and a Cancellation and Error report.

2.1. Viewing Site Collection Workflow Usage Summary

You can display a list of available workflows for the site collection, their usage summary (active or inactive), how many times these workflows have been associated, and how many instances of each active workflow are currently running. To view the site collection workflow usage summary, perform the following steps.

  1. Verify that you are a member of the site collection administrators group on the site collection that you are configuring.

  2. Browse to the top-level site of the site collection in which you want to view workflow reports.

  3. On the Site Actions menu, click Site Settings.

  4. In the Site Administration section of the Site Settings page, click Workflows to display the Site Collection Workflows report (Figure 4).

    Figure 4. Site Workflow usage report

2.2. Viewing Workflow Performance Analysis Reports

SharePoint 2010 provides two predefined Excel reports that provide aggregate analysis of workflow history for each workflow instance: the Activity Duration report and the Cancellation and Error report. The Activity Duration report provides data about how long each activity within a workflow takes to complete, as well as how long it takes for all tasks in the workflow to complete. The Cancellation And Error report shows the workflows that have been cancelled or that have encountered errors before completion. Each of these reports is provided as an Excel formatted file.


Note:

If you are using custom workflows, the appropriate parameters must be specified in the workflow template to generate the data for these reports.


  1. Verify that you have Edit Item permissions to view individual workflow reports.

  2. Browse to the list or document library that contains the workflow for which you want to view reports.

  3. Point to the item or document that is involved in the workflow, click the arrow that appears, and then click Workflows.

  4. In the Running Workflows section of the Workflows page, click the name of the workflow for which you want status. If no workflows are listed in this section, no workflows are currently running on the selected item.

  5. In the Workflows History section of the Workflow Status page, click View Workflow Reports link.

  6. On the View Workflow Reports page, locate the workflow association for which you want to view the reports, and perform one of the following steps.

    • To view information about how long it is taking for each activity within a workflow to be completed and how long it takes each instance of the workflow to be completed, click Activity Duration Report. See Figure 5 for a sample Activity Duration report.

      Figure 5. An Activity Duration report

    • To view information about which workflows were canceled or encountered errors before completion, click Cancellation & Error Report. See Figure 6 for a sample Cancellation & Error report.

      Figure 6. A Cancellation & Error report

  7. In the File Location section, click Browse, specify the location to which you want to save the report, and then click OK.

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