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Delete & Recover Data (Part 2) - Recovering Files Using Disk Digger

10/9/2012 3:40:22 AM

Recovering Files Using Disk Digger

Start

Don't wait until you've lost data to install a data-recovery tool, since its installation can overwrite the very file you wish to recover. We like the free DiskDigger; download it now from tinyuri.com/dx9a2ee. Next, simply extract the contents of the Zip archive and run the .exe file.

Description: We like the free DiskDigger; download it now from tinyuri.com/dx9a2ee.

We like the free DiskDigger; download it now from tinyuri.com/dx9a2ee.

Step 2

DiskDigger lists all your drives on the main screen. Select the disk containing your deleted data, then click Next three times. DiskDigger will scan your drive and list any deleted files it finds, but note that this could take some time. Look for the relevant file in the list; if it’s not there, try altering some options in its configuration.

Description: Select the disk containing your deleted data, then click Next three times.

Select the disk containing your deleted data, then click Next three times.

Step 3

DiskDigger won't display the filenames you attributed to each file. A preview option is provided to help identify lost files, however. Select a file from the list on the left and choose Preview (for photos) or the ‘First few bytes' tag. Also useful for photos is the Thumbnail option in the View menu.

Description: Select a file from the list on the left and choose Preview

Select a file from the list on the left and choose Preview

Step 4

Once you've identified your lost file, select it in the list and click 'Recover selected files...' Choose the device and folder to which you want to restore the data (not the original drive) and click Ok. DiskDigger will automatically generate filenames for your files, so be sure to rename them to avoid losing them a second time.

Description: Choose the device and folder to which you want to restore the data

Choose the device and folder to which you want to restore the data

Hard-Disk Failure

Having dispelled the myth that deleted and corrupted files are lost forever, we now come to the problem that all PC users dread: a hard-disk failure. This could manifest in several ways but, generally, Windows won’t start, even in Safe mode, and turning on your PC might be accompanied by unhealthy clicking sounds. What you stand to lose isn’t just a few of your treasured files, but the entire contents of the disk.

It’s commonly suggested that putting a failing hard drive in the freezer can repair it. This has been known to work, although only ever to bring the drive back to life just long enough to extract your most important files. This solution is effective only with specific types of fault, of course, and you could potentially make matters worse. Our advice, if you want the best possible chance of recovering your data, is to avoid DIY fixes such as this.

Instead, as soon as you suspect a hardware failure, turn off your PC and make contact with a data-recovery company, such as Kroll OnTrack (krollontrack.co.uk). Such companies maintain vast stocks of spare parts, so they can open and repair your hard drive inside a clean room. A technician is then able to copy your data to encrypted removable media, such as a USB drive.

If the problem is with the hard drive's electronic circuit board, motor or read/ write head, there's a good chance that specialists will be able to recover your precious data. However, if the drive platter is scratched or damaged, it’s usually game over. This is the part of the hard drive on which your data is stored.

As always, it pays to shop around before deciding to which company you should send your drive; it's also wise to look for a service that will diagnose the problem for free. As a guide, Kroll OnTrack charges a fixed $940 fee to consumers; business rates differ depending on the exact nature of the problem.

Just a little scratch

Although data can't usually be recovered if a hard disk's platter is scratched, the same isn’t necessarily true of optical discs. Provided that the scratch is in the plastic protective layer and not the underlying data storage layer, chemical formulations and mechanical polishing machines are available to help repair your disc. Digital Innovations' SkipDR is one example, available for $22 from PC World (see digitalinnovations.com for more info).

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