Problem : What are email address policies and how can you configure them to
generate different primary and secondary email addresses for different
recipients?
Solution : Every user, resource (room, equipment, and so on), contact, or group
that is mail-enabled receives a mailbox and an email address. That email
address is generated because of an email address policy. By default,
when you install Exchange, a simple, all-encompassing policy is created
that applies a primary SMTP address to the objects you mail-enable. This
default policy takes the recipient’s alias and places it before the @
sign and then appends the default accepted domain at the end.One of the changes you can make within your
organization, for example, is that you can alter how the email address
is configured. Rather than using the alias, you can always go with firstname.lastname@domainname.com. You can also configure additional email addresses for a single recipient.
Alter the Default Email Policy
The
default policy is automatically applied to all recipient types. You
cannot alter that fact. If, however, you need to make a change that will
affect all recipient types, you can open and edit the default policy.
For example, if you wanted to alter the manner in which email addresses
are configured, you can do so at the organizational level through the
policy itself.
To alter the default email policy, perform the following:
1. | Open the EMC.
| 2. | From the Navigation Tree, expand the Organization Configuration work center and click Hub Transport.
| 3. | Select the E-mail Address Policies tab.
| 4. | Select Default Policy. From the Actions pane, select Edit to open the wizard.
| 5. | The Introduction screen shows all recipients types and is grayed out so you cannot alter this aspect of the policy. Click Next.
| 6. | The Conditions screen displays, and again, this cannot be altered. Click Next.
| 7. | The
Email Addresses screen displays. Here, you can see the default SMTP
address scheme. Click Add to include other SMTP addresses. Click Edit to
make changes to the email configuration, as you can see in Figure 1.
As you can see, you can alter the configuration and the accepted domain
for the email address. Click OK when you are finished making changes.
Then click Next.
| 8. | On
the Schedule screen, you can determine whether you want this policy to
go into effect immediately or at a specific time. Then click Next.
| 9. | Review the Configuration Summary, and if changes are needed, go Back. If not, click Edit.
| 10. | When the edit is complete, click Finish.
|
Create a New Email Policy
You can create
additional policies and then order the priority level of those policies
so that the default policy is ignored over another policy you design.
These created policies can be directed toward specific recipient types
and conditions can be placed upon them, so that you can really control
the application of the policy.
To create a new email policy, perform the following:
1. | Open the EMC.
| 2. | From the Navigation Tree, expand the Organization Configuration work center, and click Hub Transport.
| 3. | Select the E-mail Address Policies tab.
| 4. | From the Actions pane, select New E-mail Address Policy to open the wizard.
| 5. | On
the Introduction screen, you need to provide a name. Then choose the
recipient types you need included. You can leave the default option All
Recipient Types or you can select The Following Specific Types and
choose one or more of the following:
Users with Exchange Mailboxes Users with External Email Addresses Resource Mailboxes Contacts with External Email Addresses Mail-Enabled Groups
| 6. | After you make your selections, choose Next.
| 7. | The
Conditions screen displays, and you can establish a filter of sorts by
Department, State, Province, Company, or Custom Attributes. If you want
to see the results of your conditions, click the Preview button. After
you make your selections, click Next.
| 8. | The
Email Addresses screen displays. The options are initially blank.
First, you have to click Add and then make the selections for how you
want emails to display and the accepted domain you want them to be
connected with. Then click Next.
| 9. | On
the Schedule screen, you can determine whether you want this policy to
go into effect immediately or at a specific time. Then click Next.
| 10. | Review the Configuration Summary, and if changes are needed, click Back. If not, click New.
| 11. | When the new policy is created, click Finish.
|
Note
The moment you create a new
policy, it is given a priority level of 1. That is higher than the
default policy level, which is lowest. You cannot alter the priority
level of the default policy; however, as you add more policies, you can
right-click a policy (or select the policy and look in the Actions pane)
and choose a different priority level to assist you in organizing your
policies.
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