ENTERPRISE

Microsoft Dynamic CRM 2011 : Creating a New Chart

9/20/2012 1:15:40 AM
You now understand the power of the built-in charts that come with Microsoft Dynamics CRM. In addition to the charts provided by the application, you can create your own charts to support your unique needs. You can create charts for custom entities as well as for the entities included with Microsoft Dynamics CRM, as shown in the following list.

Entities Available for Chart Use

Account

Activity

Appointment

Article

Campaign

Campaign Activity

Campaign Response

Case

Competitor

Connection

Contact

Contract

E-Mail

Fax

Goal

Goal Metric

Invoice

Invoice Product

Lead

Letter

Marketing List

Opportunity

Opportunity Product

Order

Order Product

Phone Call

Price List

Product

Queue Item

Quick Campaign

Quote

Quote Product

Recurring Appointment

Report

Rollup Query

Sales Literature

Service

Service Activity

Task

Team

Territory

Unit Group

User

In this exercise, you will create a custom chart within Microsoft Dynamics CRM.

Note

SET UP Use the Internet Explorer web browser to navigate to your Microsoft Dynamics CRM website, if necessary, before beginning this exercise.

  1. In the Sales area, click Accounts.

    The Accounts grid view appears.

  2. In the view selector, select Active Accounts.

  3. On the ribbon, click the Charts tab, and then click the New Chart button.

    The Chart Designer appears to the right of the grid.

    image with no caption
  4. In the Legend Entries (Series) area, select Account Name in the Select Field list.

  5. In the Horizontal (Category) Axis Labels area, select Address 1: State/Province.

    image with no caption

    You will see that the chart has been given a title of Account Name by Address 1: State/Province.

  6. Update the chart title to Accounts by State.

  7. In the Description field, enter Show a Count of Accounts by State.

  8. On the Chart Tools Design tab of the ribbon, click the Bar button to change the chart to a bar chart.

    image with no caption
  9. On the ribbon, click the Save button to save the chart, and then click the Close Designer button.

    Your chart is now available in the list of available charts.

image with no caption
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