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Troubleshooting Reference: Monitors Problems

12/9/2012 9:16:43 AM

It doesn’t matter how much work you need to do or how capable your PC is, if your monitor is faltering or malfunctioning, then nothing gets done until the window into your PC gets fixed. Most monitor problems don’t require professional service; you can address them yourself. Follow these basic troubleshooting tips to see clearly again.

Most monitor problems don’t require professional service; you can address them yourself. Follow these basic troubleshooting tips to see clearly again.

Most monitor problems don’t require professional service; you can address them yourself. Follow these basic troubleshooting tips to see clearly again.

The Monitor Screen Is Dark

First, check to make sure you’ve pressed the power button on the monitor, that the monitor is plugged into a working outlet, and that there is no on/off switch on the back of the monitor that has been switched to the Off position. If you see a lit LED (commonly amber or yellow), but the screen is still dark, then it’s possible that the monitor is not receiving a signal from the PC. Try pressing the Input or Source button (if present) multiple times to cycle through the various source types. Make sure the display cable is attached to the back of the monitor and the associated port on the PC tower. Tighten any loose connections. To ensure that the monitor is the problem and not the PC (or the graphics adapter in the PC), try plugging in a monitor that you know is working properly, making sure to use that monitor’s cable. If it works, then try swapping cables. If none of the above work, you may need to replace your monitor or get it repaired.

Problems with color, brightness, contrast, & more

If the contrast, brightness, sharpness or another setting on your monitor is affecting the display, then you should consult your monitor’s user manual to determine how to access the OSD (On-Screen Display) menu. The manual should include instructions for adjusting color settings, contrast, brightness, and other settings. If fiddling with the OSD doesn’t help, and you’re seeing color distortion, check the ports on the monitor cable for bent pins. If you don’t see any or can’t repair them yourself, try a different monitor data cable. If the problem persists you may need to repair or replace the monitor.

Prevention

The best way to avoid problems is to perform some regular maintenance on your monitor. Because there are no moving parts on your monitor, dust and heat are going to be the focus of your preemptive attention. Use a can of compressed air to clear vents (while the monitor is off) and make sure the monitor is not exposed to direct sunlight or excessive temperatures.

The best way to avoid problems is to perform some regular maintenance on your monitor.

The best way to avoid problems is to perform some regular maintenance on your monitor.

Fix-it checklist

It’s helpful to have a few things on hand when your monitor is malfunctioning. Here’s a short checklist that’ll help you solve the problem.

·         Power strip or surge protector plugged into a working outlet

·         Can of compressed air to dust off vents

·         Monitor user manual

·         Spare monitor data and power cables

·         Spare monitor

 

 

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