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Windows Vista : Communicating with Windows Mail - Handling Incoming Messages (part 1) - Processing Messages

8/21/2012 3:58:54 PM
Incoming email messages are stored in your mailbox on your ISP’s server until you use an email client such as Windows Mail to retrieve them. The easiest way to do that is to let Windows Mail check for and download new messages automatically. Several settings within the Options dialog box control this feature. Select Tools, Options and make sure that the General tab is displaying, as shown in Figure 1.
Figure 1. The General tab contains options related to retrieving messages.

Here are the settings related to retrieving messages:



Play Sound When New Messages ArriveWhen you activate this option, Windows Mail plays a sound whenever it downloads one or more messages. If multiple messages arrive, Windows Mail plays the sound only once. This is useful only if you don’t get very many messages and if you leave Windows Mail running in the background while maintaining a connection to the Internet. The sound is either annoying or redundant in any other scenario, so consider deactivating this check box.

Tip

It’s possible to change the sound that indicates the arrival of a new message. Select Start, Control Panel, Hardware and Sound, Audio Devices and Sound Themes, and then display the Sounds tab. In the Program Events list, select New Mail Notification and then click Browse to choose the sound file you want Windows Mail to play when it delivers new messages.




Send and Receive Messages at StartupWhen this check box is activated, Windows Mail connects with the server to check for waiting messages as soon as you start the program. It also sends any messages that are waiting in the Outbox folder. Note that if your computer has no current connection to the Internet, Windows Mail attempts to establish one. This is true even if you select Do Not Connect in the If My Computer Is Not Connected at This Time list (described later). If you prefer to stay offline at startup, deactivate this check box.
Check for New Messages Every X Minute(s)With this option activated, Windows Mail auto-matically checks for new messages using the interval specified in the spin box. You can enter a time between 1 and 480 minutes.
If My Computer Is Not Connected at This TimeIf you activate the Check for New Messages Every X Minute(s) check box, use the following list to specify what Windows Mail should do if your computer is not connected to the Internet when the time comes to check for new mesages:

  • Do Not Connect— Choose this option to prevent Windows Mail from initiating a connection

  • Connect Only When Not Working Offline— Choose this option to tell Windows Mail to connect only when the program is in online mode

  • Connect Only When Working Offline— Choose this option to tell Windows Mail to connect only when the program is in offline mode

Note

To put Windows Mail in offline mode, pull down the File menu and activate the Work Offline command. To return to online mode, deactivate this command.


If you elect not to have Windows Mail check for new mail automatically, you can use any of the following techniques to check the server by hand:

  • To receive messages on all your accounts— Select Tools, Send and Receive, Receive All, or click the Send/Receive button’s arrow to drop down the list and then click Receive All.

  • To receive messages on only a single accountSelect Tools, Send and Receive and then select the account you want to work with, or click the Send/Receive button’s arrow to drop down the list and then click the account.

  • To send and receive messages on all your accounts— If you also have messages waiting in your outbox, select Tools, Send and Receive, Send and Receive All, or click the Send/Receive toolbar button.

Tip

A quick way to send and receive messages on all your accounts is to press Ctrl+M or F5.


Processing Messages

Each new message that arrives is stored in the Inbox folder’s message list and appears in a bold font. To view the contents of any message, select it in the message list; Windows Mail displays the message text in the preview pane. If you find the preview pane too confining, you can open the selected message in its own window by double-clicking it.

When you have a message selected, you can do plenty of things with it (in addition to reading it, of course). You can print it, save it to a file, move it to another folder, reply to it, delete it, and more. Most of these operations are straightforward, so I’ll just summarize the basic techniques here:

  • Dealing with attachments— If a message has an attachment, you’ll see a paper clip icon in the Inbox folder’s Attachment column, as well as in the upper-right corner of the preview pane. You have two choices:



    Open the attachmentClick the preview pane’s paper clip icon and then click the name of the file.
    Save the attachmentClick the preview pane’s paper clip icon and then click Save Attachments. You can also select the File, Save Attachments command.

  • Moving a message to a different folder— Later in this chapter, I’ll show you how to create new folders you can use for storing related messages. To move a message to another folder, use your mouse to drag the message from the Inbox folder and then drop it on the destination folder.

  • Saving a message— Instead of storing the message in a folder, you might prefer to save it to a file. To do so, select File, Save As and then use the Save As dialog box to select a location, enter a filename, and select a file type.

  • Saving a message as stationeryIf you receive a formatted message and you like the layout, you can save it as stationery for your own use. To do so, select File, Save As Stationery.

  • Printing a message— To print a copy of the message, select File, Print.

  • Replying to a message— Windows Mail gives you two reply options:



    Reply to message authorThis option sends the reply to only the person who sent the original message. Windows Mail ignores any names in the Cc line. To use this option, select Message, Reply to Sender or press Ctrl+R. You can also click the Reply button on the toolbar.
    Reply to all message recipientsThis option sends the reply not only to the original author, but also to anyone else mentioned in the Cc line. To use this option, select Message, Reply to All or press Ctrl+Shift+R. You can also click the Reply All button on the toolbar.

  • Forwarding a message— You can forward a message to another address by using either of the following commands:



    ForwardSelect Message, Forward, press Ctrl+F, or click the Forward toolbar button. Windows Mail inserts the full text of the original message into the body of the new message and appends a greater than sign (>) to the beginning of each line.
    Forward as AttachmentSelect Message, Forward as Attachment. In this case, Windows Mail packages the original message as an attachment, but it makes no changes to the message. The user who receives the forwarded message can open this attachment and view the original message exactly as you received it.

  • Deleting a message— To get rid of a message, select it in the folder and then press Delete (or Ctrl+D) or click the toolbar’s Delete button. If the message is open, press Ctrl+D or click the Delete button. Note that Windows Mail doesn’t really delete the message. Instead, it just moves it to the Deleted Items folder. If you change your mind and decide to keep the message, open the Deleted Items folder and move the message back to the folder it came from. To remove a message permanently, open the Deleted Items folder and delete the message from there.

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