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Windows Vista : Sending and Receiving Faxes (part 2) - Working with Fax Cover Pages, Receiving Faxes

12/27/2012 2:05:31 AM

Working with Fax Cover Pages

In the fax world, a cover page performs the same function as an email message header: It specifies who is supposed to receive the fax and who sent it. Unlike an email message header, which is meant to be read and interpreted by a mail server or gateway, a fax cover sheet is meant for human consumption. In a company or department in which several people share a fax machine, the cover page clarifies who is supposed to get the fax. And when that person does read the message, she can use the rest of the information to see who sent the fax.

As I mentioned earlier, Fax and Scan comes with four prefabricated cover pages. You can use these pages as circumstances dictate, you can modify them to suit your style, or you can create new pages from scratch.

Working with Personal Fax Cover Pages

The four predefined cover pages are common cover pages because they’re available to all users and to all fax accounts. Any cover pages that you create are personal cover pages.

Fax and Scan gives you two ways to create personal cover pages: create a cover page from scratch or modify a copy of a common cover page.

Creating a Personal Cover Page from Scratch

To create a personal cover page from scratch, open Windows Fax and Scan, select Tools, Cover Pages to display the Fax Cover Pages dialog box, and then click New. Fax and Scan launches the Fax Cover Page Editor and opens a blank cover page.

Modifying a Copy of a Common Cover Page

To create a personal cover page using a copy of a common cover pages, follow these steps:

1.
In Windows Fax and Scan, select Tools, Cover Pages to display the Fax Cover Pages dialog box.

2.
Click Copy to display the Common Coverpages folder.

3.
Select the common cover page you want to copy, and then click Open. Fax and Scan adds a copy of the cover page to the Fax Cover Pages dialog box.

4.
If you want to rename the copied cover page, select it, click Rename, type the new name, and then press Enter.

5.
Make sure that the copied cover page is still selected, and then select Open. Fax and Scan launches the Fax Cover Page Editor and displays the copied cover page.

Figure 2 shows the Fax Cover Page Editor with a copy of the generic common cover page.

Figure 2. Windows Fax and Scan provides the Fax Cover Page Editor so that you can edit and create cover pages to use with your faxes.

Note

To open one of the four common cover pages directly, select File, Open and then navigate to the following folder:

%SystemDrive%\ProgramData\Windows NT\MSFax\Common Coverpages


Editing a Cover Page

Keeping in mind that cover pages are always sent as bitmaps, the idea behind the Cover Page Editor is to create a template for the bitmap. So, as you might expect, the Cover Page Editor is really a graphics application that specializes in working with fax bitmaps. The templates you work with consist of three types of fields: information, text, and graphics.

Inserting Information Fields

Information fields are placeholders for data. For example, the {Sender’s Company} field (information fields always appear surrounded by braces) tells the Fax service to insert the name of the sender’s company each time you use this cover page when you send a fax. With the Cover Page Editor, you can insert fields for recipient, sender, and message data:

  • For the recipient, you can insert fields for the person’s name and fax number. This information is gleaned from the properties sheet for the recipient’s address. Select Insert, Recipient and then click either Name or Fax Number.

  • For the sender, you can insert fields for the name, fax number, company, address, telephone numbers, and more. Select Insert, Sender to see the available fields.

  • For the message, the available fields include the note text, the Subject line, the date and time the fax was sent, and the number of pages. Selecting Insert, Message displays a menu that lists these fields.

Inserting Text Fields

Text fields are text boxes that either describe the contents of each information field or provide titles, subtitles, and headings. To insert a text field, click the Text button on the Drawing toolbar (see Figure 2), drag the mouse inside the cover page to create a box for the field, and enter your text. To change the text in an existing field, double-click it. (Note, too, that you can format text fields by using the buttons on the Style toolbar or by selecting Format, Font or Format, Align Text.)

Inserting Graphics Fields

Graphics fields are bitmap objects that you can use for logos and separators, or just to add some style to the cover page. The Cover Page Editor’s Drawing toolbar enables you to create many kinds of drawing objects, including lines, rectangles, circles, and polygons. Table 1 lists the buttons available on this toolbar.

Table 1. The Cover Page Editor’s Drawing Toolbar Buttons
NameDescription
LineCreates a straight line.
RectangleCreates a rectangle. (Hold down Shift while dragging to create a square.)
Rounded RectangleCreates a rectangle with rounded corners.
PolygonCreates a polygon.
EllipseCreates an ellipse. (Hold down Shift while dragging to create a circle.)
Bring to FrontMoves the selected object in front of any objects that overlap it. You can also select Layout, Bring to Front or press Ctrl+F.
Send to BackMoves the selected object behind any objects that overlap it. You can also select Layout, Send to Back or press Ctrl+B.
Space AcrossSpaces the selected objects evenly across the page. You can also select Layout, Space Evenly, Across.
Space DownSpaces the selected objects evenly down the page. You can also select Layout, Space Evenly, Down.
Align LeftAligns the selected objects along their left edges. You can also select Layout, Align Objects, Left.
Align RightAligns the selected objects along their right edges. You can also select Layout, Align Objects, Right.
Align TopAligns the selected objects along their top edges. You can also select Layout, Align Objects, Top.
Align BottomAligns the selected objects along their bottom edges. You can also select Layout, Align Objects, Bottom.

Receiving Faxes

This section explains how Windows Fax and Scan handles incoming faxes and shows you how to view those faxes when they’re sitting in your Inbox.

Specifying Receive Options

Before getting to the specifics of receiving a fax, let’s take a quick look at the various options that the Fax service provides for receiving. To see these options, follow these steps:

1.
Select Tools, Fax Settings and then enter your UAC credentials to display the Fax Settings dialog box.

2.
Display the General tab.

3.
If you have multiple fax modems installed on your computer, click Select Fax Device to choose the fax modem you want to use to send faxes.

4.
Make sure that the Allow the Device to Receive Fax Calls check box is activated.

5.
Select one of the following options:

Manually AnswerActivate this option to answer incoming calls manually .
Automatically Answer After x RingsActivate this option to have Fax and Scan answer incoming calls automatically . Use the spin box to specify the number of rings after which Fax and Scan answers the call.

6.
Click More Options to open the More Options dialog box.

7.
Edit the CSID setting.

Note

The CSID is your Called Subscriber Identification. This identifies your computer to the fax sender.

8.
You also have the following options (click OK when you’re done):

Print a Copy ToActivate this check box to have Windows Fax and Scan automatically print any received fax. Use the list that becomes activated to choose the printer you want to use.
Save a Copy ToActivate this check box to store a second copy of each fax in the folder that you specify. The original copy of the fax is saved in the Fax and Scan Inbox.

Answering Incoming Calls

How Fax and Scan handles incoming calls from remote fax systems depends on how you set up your fax account to receive calls: manually or automatically. I describe both options in the next two sections.

Answering Calls Automatically

Enabling the Automatically Answer After x Rings option is the easiest way to handle incoming calls. In this mode, Fax and Scan constantly polls the modem’s serial port for calls. When it detects a call coming in, it waits for whatever number of rings you specified (which can be as few as one ring or as many as 99) and then leaps into action. Without any prodding from you, it answers the phone and immediately starts conversing with the remote fax machine. The Fax Status Monitor window appears onscreen so that you can see the progress of the transfer, as shown in Figure 3.

Figure 3. The Fax Status Monitor appears when Windows Fax and Scan answers the incoming call.

Tip

If you find Fax and Scan’s sounds (such as the ringing associated with an incoming call) annoying, you can disable them. Select Tools, Fax Settings, and then display the Tracking tab. Click Sound Options and then deactivate the check boxes for each sound you want to silence.


Answering Calls Manually

If you work with Fax and Scan in manual mode, when a call comes in you hear a ringing tone and the taskbar’s notification area pops up a message that says Incoming call from fax, where fax is the CSID of the remote fax. To answer the call, you have three choices:

  • Click the taskbar message.

  • In Windows Fax and Scan, either select Tools, Receive a Fax Now or click the Receive a Fax Now toolbar button.

  • If you happen to have the Fax Status Monitor open already, click the Answer Call button.

Tip

You can display the Fax Status Monitor at any time by selecting Tools, Fax Status Monitor.


This mode is ideal if you receive both voice calls and fax calls on the same phone line. Here’s the basic procedure you need to follow for incoming calls:

1.
When the phone rings, pick up the receiver.

2.
If you hear a series of tones, you know that a fax is on its way. In this case, click the notification message or the Answer Call button, as described earlier.

3.
Fax and Scan initializes the modem to handle the call. Wait until the Fax and Scan reports The call was answered as a fax in the Fax Status Monitor window and then hang up the receiver. If you hang up before you see this message, you disconnect the call.

Working with Received Faxes

Depending on the size of the fax transmission, Fax and Scan takes from a few seconds to a few minutes to process the data. Eventually, though, your fax appears in the inbox. From there, you can perform the following chores:

  • Read the fax— Double-click the fax in the Inbox folder (or select the fax and then press Enter or select File, Open).

  • Print the fax— Select the fax and then select File, Print.

  • Send a reply to the fax sender— Select the fax and then select Document, Reply (or click the Reply button). Fax and Scan creates a new fax message with the sender added to the To box.

  • Forward the fax to another fax number— Select the fax and then select Document, Forward (or click the Forward button). Fax and Scan creates a new fax message with the fax as an attachment.

  • Email the fax as an attachment— Select the fax and then select Document, Forward as Attachment (or click the Forward as E-mail button). Use the email message window to set up the email message and then click Send.

  • Save the fax as an image— Select the fax and then select File, Save As. Use the Save As dialog box to choose a name and location for the file and then click Save. Note that the fax is saved as a TIF image.

  • Delete the fax— Select the fax and then select Edit, Delete (or just press the Delete key).

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