MOBILE

MapQuest - Hard To Recommend

1/19/2013 3:40:37 PM

MapQuest is one of the better-known online mapping sites around, and one recommended by Tim Cook for disgruntled Apple Maps users in his official letter in response to problems.

First impressions of MapQuest are positive, with the road map visual comparing well with the competition. The main map dominates the screen and on the left-hand side of the page is a banner promoting the Discover tool, which I'll look at in more detail later. You can also enter directions or search for a location on the left-hand banner, while along the top of the page are a bunch of tabs leading to information including the beta Local information feature, which presents information on local amenities, and that Discover app once more.

Description: MapQuest is keen to push its Discover feature

MapQuest is keen to push its Discover feature

Unfortunately, these features relate to US cities, with the UK sadly ignored when it comes to the additional tools included, such as petrol prices in a selected area. This extends to the satellite imagery, which fails when zooming in on neighbourhoods in any meaningful sense. Searches of London and Birmingham do bring up satellite images, which can be zoomed in on to view key locales, but major cities such as Leeds are devoid of imagery, greeting you with the message 'Data Not Currently Available'.

The tabs on top of the map look promising, but a lack of information on hotels, restaurant and bars, and shopping makes this particular feature essentially useless for UK users. Attempting to redress that is the Discover application, which actively encourages user interaction in bringing together accurate information on an area based on user submissions. Discover also encourages users to submit photos of a locale in order to present more information about a region, and all this information can be shared on social networks. The idea behind the app is to inspire users to go out and discover the world around them. The problem, of course, is that it entirely depends on users' input to prove useful, and I found during testing that again more obvious locales were catered for (London), but that was about it.

The tabs on top of the map look promising, but a lack of information on hotels, restaurant and bars, and shopping makes this particular feature essentially useless for UK users.

The tabs on top of the map look promising, but a lack of information on hotels, restaurant and bars, and shopping makes this particular feature essentially useless for UK users.

Ultimately, this is the problem overhanging MapQuest online. Its US centric focus means that UK users are missing out on everything that promises to make this a powerhouse of a tool. The driving directions during testing were accurate, however, and a few additional options such as hiding the first or last few directions if you know the local area, plus printable maps and directions for your route, are nice. Directions can be shared by Email, Mobile and Facebook, which brings me onto the associated mobile app.

Unfortunately, despite Tim Cook's letter to all users suggesting MapQuest's app as an alternative, iOS users actually can't download the MapQuest app after all (US-only again, I'm afraid). Android users can download it from Google Play and it's an okay addition to the main online mapping service for the UK. It offers voice-guided turn-by-turn navigation (all at no cost and no trial period) auto re-routing if you take a wrong turn and voice search although my test handset had problems with this feature. There are other problems too, such as no smart searching for locations, but it's a decent enough effort.

MapQuest for iPhone

MapQuest for iPhone

It's hard to recommend MapQuest for general location mapping and locale information because UK users have been rather ignored. Android users should take a look at the mobile app, however.

Details

·         Developer: AOL

·         Website: www.mapquest.com

·         Required spec: Web browser, mobile app support for Android

Ratings

·         Quality: 6

·         Value: 6

·         Overall: 6

 

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