A slew of complaints are rolling in about
an overheating issue that is making the New iPad hot to the touch. The
complaints are diverse in severity, with some individuals saying that their
devices are becoming so hot that they are uncomfortable to use.
One of the complaints came from an
Apple Support Community Member with the username BeersYourFriend. The user made
the following comment regarding their "overheating issue": "Try
playing Real Racing 2, and tell me if yours gets hot or not... I just got done
playing about 10 minutes of Real Racing 2, and it is scorching Hot !!! Thank
god I have a case, but when I slide my hand into the case to feel the back, it
it's Hot Hot Hot ! Not temperature errors yet, and am surprised it's able to function
at such high temps... What's going on here?"
Having first hand experience with the New
iPad, I can say that it does get a little warmer than the iPad 2. This is probably due
to the increase in processing power. However, it is never
"uncomfortably" warm and I haven't had any searing heat emit from the
device. I do have my device in a case and that may be the cause for some of the
excess warmth.
Consumer Reports did their own testing
of the product and released the following statement about their findings; "We
ran our test while the new iPad was propped on the iPad Smart Cover, plugged in,
and after it had run Infinity Blade II un interrupted for about 45 minutes. The
device's 4G connection was not turned on, though its Wi-Fi link was. The
ambient room temperature was about 72 degrees. (Apple recommends not using the iPad
in environments over 95 degrees.) When unplugged, the back of the new iPad
reached temperatures as high as 113 degrees Fahrenheit. It was only when
plugged in that it hit 116 degrees. The hottest areas weren't evenly
distributed throughout the iPad's back, but were concentrated near one corner of
the display as shown in the images taken from the rear of the device
above."
Apple has stood by its product and
says that the device is "operating well within our thermal
specifications." The company went on to say:
"The new iPad delivers a stunning
Retina display, A5X chip, support for 4G LIE plus 10 hours of battery life, all
while operating well within our thermal specifications," Apple
representative Trudy Muller told The Loop. "If customers have any concerns
they should contact AppleCare."
No legal actions or formal complaints have
been reported yet.
